Business Consultant and Business Coach in Vancouver, BC
Own a restaurant in Yaletown, a design studio in Gastown or a trades shop in Strathcona? Then you know the pattern. The business grows, and more of it runs through you. We help owners who want that to change. Sometimes the business itself needs fixing, and that is our work as a business consultant in Vancouver. Sometimes everything waits on you. Then we work one-to-one as your business coach in Vancouver, on leadership, delegation and hiring.
The work comes in three forms. Consulting fixes the business: workflows, bottlenecks, margins, systems and reporting. Coaching works on you, with a structured 36-module curriculum that covers planning, accountability and building a team you can trust. When you need someone to run operations part-time, we step in as your fractional COO. The first step is small. Take the free 2-minute Business Health Audit. Then we book a strategy call and talk through what your answers show.
How we meet Vancouver owners
We meet Vancouver owners where the work happens: at your restaurant, shop, studio, clinic or warehouse, anywhere from Marpole to the UBC lands. Standing on your floor tells us more than any slide deck. If you would rather step away from the business, you are welcome at our office at 20466 Fraser Hwy, Unit 207, in the City of Langley. Online sessions work too, for owners here and anywhere else in Canada. You can mix all three.
How we help Vancouver businesses
Business Consulting
As a business consultant in Vancouver, we look at how work moves through your business, find the bottlenecks and fix them. For a Strathcona trades shop, that might be cleaner quoting. For a West 4th retailer, tighter stock and margin tracking. For a downtown service firm, a weekly report the owner can read in minutes. The goal is systems your people can follow and numbers you can trust.
Business Coaching
Our business coaching in Vancouver is one-to-one with the owner and follows a structured 36-module curriculum. We work on leadership, delegation, accountability, hiring and planning. When you hire from the same pool as the city's big tech and film employers, a clear role, a fair process and a real reason to stay matter. We meet at your business, at the Langley office, or online.
Fractional COO
Part-time operations leadership, without a full-time hire. We set the meeting rhythm, choose the key numbers, write the processes and follow up on who owns what. It suits an owner who is ready to grow but not ready for a full-time COO, such as an East Village brewery moving into wholesale or a Mount Pleasant business getting ready for the new station.
The Vancouver business landscape
Vancouver's economy runs on a few big engines. The Port of Vancouver is Canada's largest port, and the City of Vancouver holds 37% of the port's direct jobs in B.C. Invest Vancouver counts about 99,000 tech workers in Metro Vancouver and calls the region North America's third-largest film and TV production centre. Life sciences cluster at UBC and the False Creek R&D Hub. For a small firm, this means you hire from the same pool as Amazon, Microsoft, Electronic Arts and Sony Pictures Imageworks. A clear hiring plan, and a real reason for good people to stay, are worth building early.
The street level is changing too. The City lists 22 Business Improvement Areas, from Collingwood to Strathcona. The Broadway Subway is due to carry passengers in fall 2027. Two blocks of West Broadway are closed to cars and should reopen in January 2027. The new St. Paul's Hospital opens in the False Creek Flats in 2027, and the Flats plan aims for at least 30,000 jobs. Changes like these can move foot traffic, rents and your customer mix. As a small business consultant in Vancouver, we help owners plan for them: when to hire, whether to take more space, how to carry cash through a slow stretch, and how to grow without the owner working every shift.
Questions from Vancouver owners
Do you have an office in Vancouver?
No. Our office is in the City of Langley, at 20466 Fraser Hwy, Unit 207. For Vancouver owners, we come to you instead, whether that means a café on Commercial Drive, a studio in Gastown or a shop on Kingsway. Seeing the work in person helps. If you prefer, you can visit the Langley office or meet online.
Should I hire a business consultant or a business coach?
It depends on where the problem sits. If work gets stuck, margins are thin or reports are missing, consulting fixes the business itself. If the business mostly works but everything waits for you, coaching works on you: delegation, hiring and accountability. You may need a bit of both. The strategy call after the free audit is where we sort that out together.
What should I look for when hiring a business coach in Vancouver?
Look for someone who asks about your numbers, your people and your week before giving advice. Ask how sessions are structured. Ours follow a 36-module curriculum, so each session builds on the last instead of drifting. Ask where you will meet, because it helps when a coach sees your business. And start small: the 2-minute Business Health Audit shows where you stand first.
What does a fractional COO in Vancouver actually do?
A fractional COO runs your operations part-time. We set a weekly meeting rhythm, pick the handful of numbers that matter, write down key processes and follow up on who owns each task. It fits a growing team that is not ready for a full-time hire, such as a False Creek Flats maker adding staff or a South Granville shop planning around the Broadway work.
My business is on Broadway. How should I plan around the subway work?
Plan in two stages. Two blocks of West Broadway between Alberta and Cambie have been closed to vehicles since July 2026 and should fully reopen in January 2027. Walk-in access stays open. Passenger service is set for fall 2027. First, protect cash and cut waste through the quiet stretch. Then plan hours, staff and stock for the station opening near you.
Can I work with an online business coach instead of meeting in person?
Yes. Coaching, consulting and fractional COO work can all happen online, and we work with owners online anywhere in Canada. You can mix regular video sessions with a visit to the shop floor, kitchen or job site when it helps to see the workflow. If you want a business coach in Vancouver but your days are packed, online is an easy way to start.
Neighbourhoods we work in across Vancouver
Downtown Vancouver (Central Business District)
Downtown is the office core, but it also runs on hotels, restaurants, retail and tourism. Downtown Van serves a 90-block area with about 8,000 businesses, property owners and tenants. Canada Place is the homeport for Vancouver–Alaska cruises. So a downtown restaurant or service firm may serve office workers at noon and visitors at night. Consulting helps you match staff and hours to those swings, with a weekly report that shows which shifts pay.
Gastown
Gastown is a 12-block National Historic Site that calls itself Vancouver's first downtown core. Shops, food and drink, design and wellness sit beside a strong creative and tech scene. In a small studio, the founder often still does the hands-on work and runs the company. Coaching helps you hand off projects, set clear roles and hire a first manager. Consulting maps how a job moves from pitch to invoice, so less margin leaks along the way.
Yaletown
Yaletown was once a CPR rail yard and warehouse district. Its brick warehouses on Hamilton and Mainland streets now hold lofts, boutiques and restaurants, served by Yaletown–Roundhouse station on the Canada Line. The Yaletown BIA sorts its members into restaurants and bars, retail, beauty and personal care, nightlife, and wellness. For a salon, spa or bar owner, a fractional COO can set up shift reports, pick a few numbers to watch each week, and hold every shift to the same standard.
Chinatown
Chinatown's main commercial blocks sit between East Pender Street, Gore Avenue, East Georgia Street and Carrall Street. Dim sum restaurants, Asian specialty stores and apothecaries share them with newer modern retail. The Vancouver Chinatown BIA Society has shared a vision for a reimagined Chinatown Plaza. Where a family business is passing to the next generation, coaching helps the family agree who decides what and write down how the business works. Newer retailers can use consulting to check which product lines earn their shelf space.
Mount Pleasant / Main Street
More than 600 shops, eateries and venues centre on the corner where Main Street, Broadway and Kingsway meet. The Mount Pleasant BIA, founded by local owners in 1989, runs south along Main to about 29th Avenue. Mount Pleasant Station opens with the Broadway Subway in fall 2027. East Broadway between Main and Quebec has its driving lanes open again, plus new, wider sidewalks. Owners can plan now for staffing, lease decisions and whether longer hours will pay.
Commercial Drive / Grandview-Woodland
The Drive is a street of independent restaurants, cafés, shops and services. Its eight-block Little Italy, four blocks either side of 1st Avenue, has some Italian-owned businesses going back 80 years. The Commercial Drive Business Society's 2026 calendar runs from Oktoberfest through Comedy on the Drive, Halloween and the Eastside Culture Crawl to Christmas on the Drive. We help owners plan staff, stock and cash for those event weeks. For long-running family firms, we set up the systems a successor will need.
Kitsilano (West 4th Avenue and West Broadway)
West 4th Avenue, from Fir Street to Balsam Street, has 240+ business members: fashion, outdoor and active-lifestyle stores, day spas, salons, home décor, and baby and family shops. Its BIA runs the Khatsahlano! Music + Art Festival. Kits on Broadway covers West Broadway from Collingwood to Larch, and the subway's end station at Arbutus is due in fall 2027. For a Kits retailer, consulting sets up simple weekly reports on sales and stock, so buying rests on numbers, not gut feel.
South Granville / Fairview (Broadway corridor)
South Granville's 409 member businesses include galleries, boutiques, restaurants, designer décor stores and the Stanley Theatre. Nearby, two blocks of West Broadway between Alberta and Cambie have been closed to vehicles since July 2026 and should fully reopen in January 2027. Walk-in access stays open. If construction has thinned your traffic, consulting can trim costs and protect cash now. Then we plan hours and staffing for the new South Granville and Broadway–City Hall stations.
Marpole (Granville Street south)
Marpole's shopping area covers about eight blocks of Granville Street, between West 63rd and 71st Avenues, and calls itself a gateway into Vancouver. The Marpole Business Association, formed in 2000, runs banners, planters, street cleaning and Marpole Summerfest every July. If your shop depends on regulars who know you by name, coaching helps you train a second-in-command. Then the counter still feels personal on the days you are not behind it.
Collingwood / Joyce (Kingsway)
The Collingwood BIA covers Kingsway from Boundary Road to Rupert Street, on the Vancouver side of the Burnaby border. Long-time family businesses, trendy shops, eateries and beauty boutiques share the strip with many professional-service offices. The Province has published a Transit-Oriented Area map for Joyce–Collingwood Station. For an accounting or insurance office, consulting can map how a file moves from first call to done, find where it stalls, and set up a simple weekly report on open work.
Hastings-Sunrise ('East Village')
The East Village BIA runs from Commercial Drive to Renfrew Street and north to Powell Street, near Hastings Park. The park hosted Vancouver's FIFA Fan Festival in summer 2026. Independent shops and restaurants sit next to craft breweries, artisans and industrial employers. A brewery or maker moving from small batches to wholesale needs production schedules, true costing and clear roles. A fractional COO can put those in place without the cost of a full-time hire.
Strathcona (urban industrial district)
Strathcona's BIA covers 44 city blocks, from Gore Avenue to Clark Drive. Its directory lists 435 businesses employing more than 6,500 people. Food and beverage firms, professional services, manufacturers, auto shops and trades work side by side, and the BIA is leading work to build a food cluster. For a trades or auto shop, we set up job tracking, cleaner quoting and a weekly look at margin by job. Then you can see whether a busy month was also a profitable one.
False Creek Flats
The Flats are about 450 acres of job land east of Main Street. In 2017 they held about 600 businesses and 8,000 jobs. The approved plan aims for at least 30,000 jobs in creative and digital work, health care and life sciences, and food and service. Emily Carr University of Art + Design is already here, and the new St. Paul's Hospital opens in 2027. Owners can plan now: who to hire, how much space to lease and which new customers to chase.
UBC / University Endowment Lands
The University Endowment Lands are an unincorporated community, and more than half the land is Pacific Spirit Regional Park. University Village, near University Boulevard and Wesbrook Mall, holds offices, shops, restaurants and services. On campus, Wesbrook Village has about 112,000 sq ft of leased commercial space, and Invest Vancouver names UBC as a life-sciences cluster. A founder turning research into a company may know the science better than the business. Coaching helps set priorities, plan first hires and build a meeting rhythm.
Vancouver business resources
- Greater Vancouver Board of Trade — Vancouver's board of trade, a place to meet other employers and keep up with business issues in the region.
- City of Vancouver Business and Economy Office — The City's office for business and the economy, which oversees Vancouver's 22 BIAs.
- Vancouver BIA Partnership — A shared site for Vancouver's BIAs, handy for finding the association that covers your street.
- Invest Vancouver — Metro Vancouver's regional economic development service, with sector profiles on tech, digital media, life sciences and logistics.
- UBC Small Business Accelerator — Free online business information and market research for B.C. businesses, run by UBC Library.
- Futurpreneur — Startup loans and mentoring for entrepreneurs aged 18 to 39.
- Government of B.C. – Resources and support for businesses and entrepreneurs — The Province's small-business page, where Small Business BC links now point.
What business owners say about us
got good advice!!
Thank you Jani for taking the time with me today to help me wrap my head around some of the issues I am having within my small business. Your guidance and advice is greatly appreciated.
Very professional. I had a conversation with Jani and he provided tips that I could implement and measure. He had ideas that I can't wait to test and see the results. He was not pushy and he provided me with a lot of value. I've worked with marketing managers, salesmen and other consultants in the past; Jani is truly different. Please give him a call so he can help your business like he did mine.
One call with Jani gave me a clear path forward. He quickly zeroed in on what was holding my business back and gave me practical steps I could act on right away. Very knowledgeable, honest, and professional. Highly recommend Modern Marks business consultants!
Andi's Spa North Vancouver
I had the pleasure of meeting Jani last night when he made a presentation at Langley Elks.
Very knowledgeable and lots of information ...
I had a consultation session with Jani, and it was a great experience. He provided clear, practical strategies tailored to my business and shared valuable markting insignts. I appreciated his professionalism, knowledge, and honest advice.
Take the free 2-minute Business Health Audit
Start with a free 2-minute Business Health Audit, then book a strategy call.
📊 Take the free audit Book a call




