Business Consultant and Business Coach for Richmond, BC Owners
You might run a freight desk near YVR, a restaurant on Alexandra Road or a marine business in Steveston. The work keeps coming in, yet every hard call still lands on your desk. As a business consultant for Richmond, BC owners, we fix bottlenecks, tighten margins and build systems that hold up when you step away. Jani Parkanyi is also a business coach, working one to one with owners on leadership, delegation, hiring and planning.
The first step is free. Take the 2-minute Business Health Audit at modernmarks.earth/audit and answer a few questions about how your business runs today. Then we book a strategy call to go through your answers, what is holding the business back and where to start. Some owners need consulting. Others need coaching, or a part-time operations lead. The call is where we work out which one fits.
How we meet Richmond owners
Jani comes to you. We meet Richmond owners at their business, whether that is a business park in East Cambie, the back office of an Aberdeen Village restaurant or an office near the harbour in Steveston. Seeing the floor, the stockroom or the dispatch board tells us more than any report. If you would rather meet away from the business, you can come to our Langley office at 20466 Fraser Hwy, Unit 207. Check-ins can also run by video, and you can mix all three.
How we help Richmond businesses
Business Consulting
We find what slows the business down and fix it: a quoting process that loses bids, a warehouse layout that wastes steps, or margins that shrink as volume grows. For Richmond distributors, restaurants and trades, the work is hands-on. We map the workflow, set up simple reporting and give you a short list of the changes worth making first.
Business Coaching
One-to-one coaching for the owner, built on a structured 36-module curriculum covering leadership, delegation, accountability, hiring and planning. A Steveston retailer might work on keeping a steady team through the quiet months, while a Crestwood founder might work on handing off sales. Business coaching for Richmond, BC owners fits around your week, in person or online.
Fractional COO
Part-time operations leadership for owners who need a second-in-command but not a full-time hire. We set the meeting rhythm, choose the key numbers, write down core processes and hold people to them. It suits a logistics company near YVR or a Bridgeport manufacturer where the owner still runs every part of operations.
The Richmond business landscape
Richmond's economy leans on land, planes and ships. The city's economic development site reports 45 million sq ft of airport- and port-connected industrial space and more than 100,000 local jobs. A 2020 city report found about 37% of Richmond jobs on industrial land and estimated industrial vacancy that year at just 1.6%. A large share of new industrial space has been sold as strata units, not leased. From 2016 to 2020, 46% of the net new industrial space was strata units, and early city research found 60 to 70% of strata industrial units sold to owner-occupiers. When your unit is also your biggest asset, every new hire, shift or machine has to earn its place in a fixed footprint.
Customers here are just as mixed. YVR brings travellers and air cargo, the Golden Village draws diners and shoppers, and Steveston pulls visitors to its cannery and harbour. About 39% of the city is in the Agricultural Land Reserve, and cranberries and blueberries lead its farm crops. City Centre is changing too, with Capstan station open since December 2024 and large plans for the Lansdowne and Richmond Centre sites. For an owner, that means thinking a season ahead about staff and cash, hiring before the rush, and choosing where to be as foot traffic moves. Those are the problems we can help Richmond owners work through.
Questions from Richmond owners
Do you have an office in Richmond?
No. Our only office is in Langley, at 20466 Fraser Hwy, Unit 207. We meet Richmond owners at their own business, whether that is a shop in Brighouse Village or a yard in the Fraser Lands, and we also work online. Meeting on site lets us see the workflow for ourselves instead of hearing about it. If you would rather come to Langley, that works too.
What does a small business consultant in Richmond, BC actually do?
We look at how work moves through your business and where it gets stuck. That might be quoting, scheduling, stock, hiring or cash. Then we fix the few things that matter most, set up simple reports so you can see the numbers, and make sure the changes stick. The goal is fewer fires on your desk and a business that does not need you in every decision.
Should I hire a business coach in Richmond, BC or a consultant?
A consultant works on the business: processes, margins and systems. A coach works with you, the owner, on how you lead, delegate, hire and plan, using a 36-module curriculum. Some owners need one, some need both. A Golden Village restaurant owner short on shift leads might start with coaching, then add consulting once the team can carry more. We sort that out together on the strategy call.
What is a fractional COO, and would it suit a logistics firm near the airport?
A fractional COO is part-time operations leadership. We run the meeting rhythm, set the key numbers each team tracks, write down processes and keep people accountable, without you hiring a full-time executive. It can suit a Sea Island forwarder or a Bridgeport warehouse where the owner still handles dispatch, hiring and customer problems personally. If operations only move when you are in the room, that is a good reason to ask about it.
My business is seasonal. Can you help with that?
Yes. In Richmond that might be a Steveston shop or tour operator that depends on visitors, a firm that serves cranberry and blueberry growers, or an event supplier near the Oval. We build a simple calendar for staffing, cash and marketing. That way the slow months are covered, and you are not hiring in a panic when the rush starts.
Can you help a Richmond business grow without moving to a bigger space?
We can look at that first. Before you hunt for a bigger unit, we review how you use the space you have: layout, stock levels, shift patterns and what sits idle. For owners in strata units, getting more out of the same footprint can be the faster path. If a move is truly needed, we help plan it.
How do I get started?
Take the free 2-minute Business Health Audit at modernmarks.earth/audit. It is short and gives us a place to start. Next comes a strategy call where we talk through your answers, your goals and what is getting in the way. From there, you decide whether consulting, coaching or fractional COO help makes sense for your business. The call is also a chance to ask us anything before you commit.
Neighbourhoods we work in across Richmond
Capstan Village (City Centre)
Capstan Village is a high-rise, mixed-use area built around the Canada Line station that opened in December 2024. The city paid more than half the station's cost with money from local developers. Space at the station is set aside for future shops, and about 16,000 residents are expected. If you plan to open a café, studio or storefront here, test the numbers before you sign a lease. We can help you plan staffing, opening hours and the sales you need to break even.
Aberdeen Village / Golden Village (City Centre)
The Golden Village, Richmond's Asian retail and dining district, runs from Sea Island Way to Alderbridge Way. It holds Aberdeen Centre, Yaohan Centre, President Plaza, Parker Place and Alexandra Road's 'Food Street'. Nearby, the Aberdeen Industrial Reserve allows industry plus limited commercial and office use. In the city's 2020 industrial study, Aberdeen Village had the highest job density of the ten areas measured. For a restaurant owner here, coaching can focus on building shift leads who run a packed dinner service without phoning you.
Lansdowne Village (City Centre)
The City Centre plan calls Lansdowne Village the 'Centre of the City Centre'. It is built around the Lansdowne Centre site at 5300 No. 3 Road and Lansdowne station. In 2021, council approved plan changes for a 50-acre, seven-phase rebuild with up to 4,500 homes and 688,000 sq ft of commercial space. No date for the mall's closure or the start of construction is confirmed. If you lease nearby, a strategy call can help you decide when to renew, move or wait.
Brighouse Village (City Centre)
Brighouse Village is Richmond's civic core, at the south end of the Canada Line. CF Richmond Centre is being redeveloped under a 27-acre master plan. It adds more than 300,000 sq ft of new retail, a public plaza and an open-air High Street on Park Road. For shops and service firms nearby, more shoppers can also mean more competition. A fractional COO can set up booking, follow-up and review habits that keep regular customers coming back.
Oval Village (City Centre)
Oval Village sits on the Middle Arm of the Fraser River. The Richmond Olympic Oval anchors it, renting space for sport and corporate events and running camps and a sport store. The City Centre plan gives the village a sport, recreation and mixed-use focus, with room for 12,000 to 14,000 residents. If you run a fitness studio, clinic or event business nearby, demand may follow school terms and event dates. We can help you plan staffing and a cash cushion for those swings.
Bridgeport Village and Bridgeport Road corridor
Bridgeport is Richmond's northern gateway. The Knight Street Bridge links it to Vancouver, and Highway 99 links it to Delta and the U.S. border. No homes are allowed in the village because of aircraft and highway noise. Bridgeport Road is a strip of large furniture, carpet and kitchen cabinet stores, plus auto services, and River Rock Casino Resort sits across from Bridgeport station. Showrooms that sell big-ticket items depend on quotes, so tightening the path from quote to install is practical consulting work.
Bridgeport Industrial North-East
This is the largest industrial area in the Bridgeport plan: 570 acres, roughly bounded by the Fraser River, the Agricultural Land Reserve, Bridgeport Road and Shell Road. It holds manufacturing and warehouse buildings of many ages, and logs are stored along the riverfront. The plan keeps it in industrial use. In an older plant, much of the know-how can sit in a few people's heads. We help write down how jobs are really done and set up a short daily production check-in.
Mitchell Island and Twigg Island
Mitchell and Twigg islands sit in the North Arm of the Fraser River, and the only way on or off is from the Knight Street Bridge. Mitchell Island is mostly heavy industry, plus auto wreckers and parts yards. Twigg Island was mostly the Western Canada Steel mill, and the area plan designates it for light industry. With one way in, a backup at the bridge can hold up a day's pickups. A fractional COO can build dispatch and stock routines with slack for that.
Steveston Village
About 170 businesses operate in Steveston Village: independent shops, restaurants, professional offices and marine operations. It has been a heritage conservation area since 2009. The harbour is home to more than 500 commercial fishing vessels, and fishers sell their catch at Fisherman's Wharf. Visitors come for the Gulf of Georgia Cannery and whale-watching tours. If your sales rise and fall with visitor numbers, coaching can help you plan the quiet months: keeping good staff, building off-season sales and setting cash aside.
Ironwood and Riverside industrial area
The Ironwood area plan calls the corner of Steveston Highway and No. 5 Road, near Highway 99, a key entrance to Richmond. Ironwood Shopping Centre and highway retail sit here. Just south, the Riverside industrial area is zoned mainly Industrial Business Park. The city's 2020 study placed it among five areas that together hold over 80% of Richmond's industrial jobs. For a contractor or distributor here, consulting can show which customers and job types make money, and which only keep the crew busy.
East Cambie / Crestwood business parks
East Cambie is a business park area where both industry and stand-alone offices are allowed. In the city's 2020 industrial study, only Aberdeen Village had a higher job density. Crestwood Corporate Centre, a nine-building office campus on Commerce Parkway, is described as a technology hub and runs a shuttle to Bridgeport station. When a tech or professional firm here adds people quickly, coaching helps the founder set clear roles and hand off work before the next hire.
Hamilton / Graybar Road and East Richmond
In East Richmond near Hamilton, the Graybar Road area has industrial and marina zoning, and a Hamilton zone on Westminster Highway allows limited retail. The city's 2020 study measured East Richmond at 252 acres and counted it among the five areas that hold most of the city's industrial jobs. Ecowaste runs its landfill and recycling site on Blundell Road. An owner-run yard or hauling firm out here may have no second-in-command. A fractional COO can fill that gap part-time.
Fraser Lands industrial area
The Fraser Lands were the largest area in the city's 2020 industrial study, at 1,215 acres, with about 796 acres of active industrial parcels. Most of it is zoned Industrial, which does not allow retail or stand-alone offices. Fewer than five jobs per acre points to big, land-heavy operations. With a large yard and a small crew, it is easy to lose track of equipment, stock and hours. We help set up weekly reporting so you see costs and use at a glance.
Sea Island / YVR business area
Sea Island is home to YVR, Canada's second-largest airport, which handled more than 26 million passengers and 339,000 tonnes of cargo in 2024. Over 23,000 people work on the island each day, and more than 150 freight forwarders, customs brokers and handlers operate at its cargo village. McArthurGlen Designer Outlet, airport hotels and BCIT's aerospace campus are here too. For a forwarder or aviation supplier, a fractional COO can set shift handovers, service targets and a weekly numbers review.
Richmond business resources
- Richmond Chamber of Commerce — Now marking 100 years, it lists events where you can meet other Richmond owners and employers.
- Business in Richmond (Richmond Economic Development) — Search for commercial space, read sector profiles and pull city business data before you expand or move.
- City of Richmond Economic Development Office — Email or call the city's economic development staff with questions about doing business in Richmond.
- Steveston Merchants Association — Connect with other Steveston Village businesses and follow the proposed Steveston BIA.
- Steveston Harbour Authority — The non-profit that runs Steveston's commercial fishing harbour, useful if your business works on the water.
- Tourism Richmond — Look at its partner program if your business serves visitors to the city.
- Greater Vancouver Board of Trade — The regional board of trade for Metro Vancouver, with a network that reaches well beyond Richmond.
- Province of B.C. – Resources and support for businesses and entrepreneurs — Find provincial programs, rules and support for small businesses in one place.
- Futurpreneur — Startup loans and up to two years of mentoring for founders aged 18 to 39.
- WeBC (formerly Women's Enterprise Centre) — Women business owners can get loans, advising and training from this BC non-profit.
What business owners say about us
got good advice!!
Thank you Jani for taking the time with me today to help me wrap my head around some of the issues I am having within my small business. Your guidance and advice is greatly appreciated.
Very professional. I had a conversation with Jani and he provided tips that I could implement and measure. He had ideas that I can't wait to test and see the results. He was not pushy and he provided me with a lot of value. I've worked with marketing managers, salesmen and other consultants in the past; Jani is truly different. Please give him a call so he can help your business like he did mine.
One call with Jani gave me a clear path forward. He quickly zeroed in on what was holding my business back and gave me practical steps I could act on right away. Very knowledgeable, honest, and professional. Highly recommend Modern Marks business consultants!
Andi's Spa North Vancouver
I had the pleasure of meeting Jani last night when he made a presentation at Langley Elks.
Very knowledgeable and lots of information ...
I had a consultation session with Jani, and it was a great experience. He provided clear, practical strategies tailored to my business and shared valuable markting insignts. I appreciated his professionalism, knowledge, and honest advice.
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Start with a free 2-minute Business Health Audit, then book a strategy call.
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