A Business Consultant and Business Coach for Surrey Owners
You might run a framing crew out of Port Kells, a jewellery shop on King George Boulevard or a clinic near Morgan Crossing. The business has grown, and more of it now waits on you. If you want a business consultant in Surrey who will come to your shop, see how the work really moves and help fix it, that is our job. Jani Parkanyi also works as a business coach in Surrey for owners who want to lead better, hand off work and plan further ahead.
We help in three ways. Consulting works on bottlenecks, margins, systems and reporting. Coaching is one-to-one time with you, built on a structured 36-module curriculum. A fractional COO gives you part-time operations leadership without a full-time hire. The first step is the same for every owner: take the free 2-minute Business Health Audit. Then we book a strategy call, go over what it shows and agree on where to start.
How we meet Surrey owners
We come to you. That can mean a table in your lunchroom in Newton, a walk through a warehouse in Campbell Heights or a quiet hour before opening in Fleetwood. Seeing the work first-hand shows us things a spreadsheet hides. If you would rather meet away from the business, our office is in the City of Langley at 20466 Fraser Hwy, Unit 207. Coaching sessions and check-ins can also run online, which suits owners who spend their weeks on job sites.
How we help Surrey businesses
Business Consulting
We find where work gets stuck and fix it with you: quoting, scheduling, handoffs, margins, systems and reporting. For a Cloverdale contractor, that might be job costing. For a Guildford retailer, it might be staffing against sales. The aim is changes you actually use, not a binder on a shelf.
Business Coaching
One-to-one coaching for the owner on leadership, delegation, accountability, hiring and planning, built on a structured 36-module curriculum. Business coaching in Surrey fits around your week, at your business or online. It suits a Port Kells contractor who still takes every call, or a Semiahmoo clinic owner who wants the front desk to run without them.
Fractional COO
Part-time operations leadership, without a full-time hire. We set the meeting rhythm, choose the key numbers, write the processes and hold managers accountable. A fractional COO in Surrey makes sense for a growing warehouse in Campbell Heights or a plant in Northwest Newton, where the owner still runs operations and sales at once.
The Surrey business landscape
The City of Surrey counts more than 18,300 licensed businesses and about 2,500 new ones a year. It holds 20% of Metro Vancouver's developed industrial land and 29% of what is still vacant. Construction is the largest business type in six of the eight industrial areas the City profiled. The Fraser Surrey Docks, four railways and two border crossings feed trucking, warehousing and wholesale. Health care is expanding too. SFU's new medical school took its first class in August 2026, and a new hospital and BC Cancer Centre are due in Cloverdale in 2030. The Surrey Langley SkyTrain will add six Surrey stations along Fraser Highway, with service planned for late 2029.
For an owner, that growth cuts both ways. Big public builds and new employers can compete for the same trades, drivers and health workers you want to hire. Open industrial land makes a move to a bigger building tempting before your systems are ready. Shops near new stations face years of construction before the riders arrive. And some businesses live on sharp peaks, from rodeo weekend in Cloverdale to busy beach days in White Rock. These are the problems Jani works on as a business consultant in Surrey: a hiring plan, costs you can see by job, a cash forecast that covers the slow months, and a team that can run the day without you.
Questions from Surrey owners
Do you have an office in Surrey?
No. Our only office is in the City of Langley, at 20466 Fraser Hwy, Unit 207, and our Google Business Profile is listed there. For Surrey owners, we come to your business, whether that is a plant in Northwest Newton or a shop on 176 Street, or we meet online. Seeing your business in person is often the quickest way to find where the day goes wrong.
What does a small business consultant in Surrey, BC actually do?
The job is to find where time and money leak, then fix it with you. For a small firm, that means looking at how jobs are quoted, scheduled and billed, which numbers you check each week, and who owns each task. You end up with a short, ordered list of changes and help putting them in place. The goal is a business that needs less of you in every decision.
Should I hire a consultant or a coach?
A consultant works on the business: processes, margins, systems and reports. A coach works with you: how you lead, delegate, hire and plan. Working with a business coach in Surrey means one-to-one sessions that follow a structured 36-module curriculum, at your business or online. Some owners need a bit of both. The strategy call after your audit is where we sort out which one fits.
What is a fractional COO, and when does it make sense?
It is part-time operations leadership. We run the meeting rhythm, set the key numbers, write the processes and hold people to them, without you hiring a full-time executive. It makes sense when the owner is still chasing every job and every delay. That can happen when a Port Kells contractor adds crews, or when a Campbell Heights distributor moves into a larger building and brings its old habits along.
How should I plan around SkyTrain construction on Fraser Highway?
The Surrey Langley SkyTrain is building six Surrey stations, including 152 Street, Fleetwood and Bakerview–166 Street, with service planned for late 2029. Nobody can tell you exactly how the build will affect your sales. We can help you plan for a range: a cash cushion for slow months, a staffing plan you can scale up, and a clear view of your lease before the stations open.
How do I get started?
Take the free 2-minute Business Health Audit. It is the first step for every owner, whether you want coaching or help fixing operations. Then we book a strategy call to go over your answers. Together we decide whether consulting, coaching or fractional COO help fits your business right now, and what to work on first.
Do you work with owners in South Surrey and White Rock?
Yes. We meet owners around Semiahmoo Town Centre, Morgan Crossing, Rosemary Heights and the White Rock waterfront, at their business or online. If you need a business consultant in White Rock, the work is the same as in Surrey: find what is slowing the business down, fix it in order, and build habits that hold up through busy and quiet seasons.
Neighbourhoods we work in across Surrey
Surrey City Centre / Whalley (Downtown Surrey)
Downtown Surrey puts City Hall, SFU Surrey, Surrey Memorial Hospital and Central City in one core, and Invest Surrey singles it out for retail and restaurant opportunities. In October 2025 Council endorsed an Entertainment District, where a new arena is planned, and SFU's medical school took its first class here in August 2026. For a restaurant or shop near Surrey Central, we help set staffing, hours and menu margins against real sales, so more foot traffic turns into profit, not overtime.
South Westminster & Bridgeview Industrial Areas
This is Surrey's working riverfront: port and industrial land next to DP World Fraser Surrey Docks, with CN, CPKC, BNSF and SRY rail. Warehouses, trucking and logistics firms share it with small manufacturers, and construction firms are the biggest group. The new stal̕əw̓asəm Bridge to New Westminster opened all four lanes in February 2026. For a trucking or logistics owner here, we track cost per load and who owns each delay. A short weekly numbers meeting brings problems up before the invoice goes out.
Guildford Town Centre & 104 Avenue corridor
Northeast Surrey's retail hub is Guildford Town Centre, which Invest Surrey calls BC's second-largest mall. Growth has centred on 152 Street and 104 Avenue around the mall, with access to Highway 1. Independent stores and service firms near a mall that size have to win on service. We help owners hire and train front-line staff and set simple service standards. In Fraser Heights, a newer, higher-income area sloping down to the Fraser River, we help home-service owners tighten quoting and scheduling.
Port Kells Industrial Area
Port Kells is a mature industrial area north of Highway 1 and east of Highway 15. Construction firms make up 43.9% of its 610 businesses, beside manufacturers and wholesalers, and roads link it to the Golden Ears and Port Mann bridges. If your contracting firm grew from one crew to several without changing how jobs are quoted and tracked, we build a job-costing sheet with you. Then we coach a lead hand to make site calls, so fewer questions wait on the owner.
Fleetwood Town Centre (Fraser Highway corridor)
Fleetwood is Surrey's smallest town centre and one of its fastest-growing. Its BIA covers Fraser Highway from 152 to 164 Street: about 350 businesses in retail, food, health and wellness, personal services and auto sales. The 152 Street, Fleetwood and Bakerview–166 Street SkyTrain stations are due here in late 2029. That means years of construction along Fraser Highway. We help owners plan cash for the build, decide when to add chairs or bays, and choose who to hire first.
Newton Town Centre (King George Boulevard)
Newton is Surrey's most populous town centre and home to the region's largest South Asian community. Its main strip runs along King George Boulevard, past many plazas and Strawberry Hill Shopping Centre, and the area is known for South Asian food, clothing and jewellery shops. In a busy plaza shop, the owner often does the buying, the till and the books. Coaching helps you hand off clear duties, hold people to them fairly, and plan who runs the store when you step back.
Newton Industrial Area & Business Parks (Northwest Newton, Panorama Ridge, East Newton)
Newton's industrial area is Surrey's largest by land, with 2,468 businesses in four pockets, including Northwest Newton, Panorama Ridge and East Newton. City data shows about 22,540 jobs, the most of any Surrey industrial area. The City names food and beverage, metal, and wood and furniture manufacturing as strengths. At a mid-sized plant, the owner may still run production and sales at once. A fractional COO fills that gap with a weekly production meeting, margin by product line, and supervisors who own their numbers.
Cloverdale Town Centre (historic 176 Street)
Cloverdale's historic town centre has a western, railroad-themed main street where Highway 10 meets Highway 15. The Cloverdale Rodeo drew a record 82,000+ people in 2026, the BIA runs the Bed Races and the Surrey Santa Parade of Lights, and film crews use the street often. Big events bring crowds on a few days of the year. We help plan staff and stock for the peaks and set cash aside for quiet weeks, so a record weekend is not followed by a tight month.
Cloverdale Industrial Area & Business Park (Cloverdale East, South, North)
Cloverdale's 700 acres of industrial land, across Cloverdale East, South and North, hold 731 companies, 44.2% of them in construction. Highway 15 runs to Highway 1 and the Pacific border crossing, Highway 10 is a major truck route, and work on the 72 Avenue extension began in May 2025. For contractors and suppliers here, growth can outrun the paperwork. We set up job tracking, a weekly cash forecast and clear lead roles, so you can bid larger jobs without the office falling behind.
Campbell Heights Business Park (incl. South Campbell Heights)
Campbell Heights offers something scarce in Metro Vancouver: large greenfield sites. The business park has 495 businesses on 1,900 acres, and South Campbell Heights adds 350 acres of employment land. Construction, warehousing, wholesale and manufacturing firms sit near the Pacific border crossing. If you are weighing a move to a bigger building, we first check that your processes, key numbers and managers can handle it, so the new space does not just hold bigger problems.
Semiahmoo Town Centre (South Surrey)
Semiahmoo Shopping Centre anchors South Surrey's town centre. Invest Surrey says South Surrey has the highest average household income of Surrey's town centres. For clinics, advisers and boutique shops, we write down what good service looks like and train staff to deliver it when you are not there. In July 2026 Council updated the town centre plan to match King George Boulevard Bus Rapid Transit, so it is a good time to plan your next lease.
Highway 99 Corridor (Grandview Corners, Morgan Crossing) & Rosemary Heights Business Park
Morgan Crossing and Grandview Corners form South Surrey's main shopping strip along Highway 99. Retail, health care and food businesses make up most of its 253 firms. Further north, health care is 30% of the 213 smaller users in Rosemary Heights Business Park. A clinic can have a full appointment book and still run on thin margins. We look at booking gaps, front-desk steps and how each practitioner's hours are used, then give you a one-page monthly report you will actually read.
Douglas (Pacific Border crossing)
Douglas is a small, 26-acre employment area at the Pacific Highway border crossing, one of Canada's busiest for commercial traffic. Customs brokers, carriers and the Canada Border Services Agency work side by side, and flexible zoning allows office and business-park uses. Brokerage is detail work, and one mistake on a file can hold a shipment. We help owners turn what senior staff know into written checklists and training, so accuracy does not depend on who is on shift.
White Rock: Uptown / Town Centre, Five Corners, East Beach & West Beach (Marine Drive waterfront)
In White Rock, restaurants and independent shops line Marine Drive beside the beaches, the historic pier and the promenade. BIA events like Concerts at the Pier and the Jazz and Blues Festival bring visitors in. Uptown is adding apartments, shops and offices, and the City notes a large health and wellness sector. For waterfront owners, we plan staffing and cash around busy and quiet seasons. For wellness practices, we help smooth out bookings across the year.
Surrey business resources
- Surrey & White Rock Board of Trade (SWRBOT) — Launched in October 2025 after the Surrey Board of Trade and the South Surrey & White Rock Chamber of Commerce merged. A good place to meet other owners in both cities.
- Cloverdale District Chamber of Commerce — The chamber for Cloverdale, Clayton and Campbell Heights since 1949, useful for owners in those areas who want local business contacts.
- Downtown Surrey Business Improvement Association — Represents more than 1,400 members in City Centre and Whalley, so it is the group to know if your storefront is downtown.
- Newton Business Improvement Association — Lists 455 businesses and 106 property owners in Newton Town Centre, a useful link for shops and offices along King George Boulevard.
- Cloverdale Business Improvement Association — Serves Cloverdale's historic town centre since 1995 and runs the Bed Races and the Surrey Santa Parade of Lights.
- Fleetwood Business Improvement Association — Covers Fraser Highway from 152 to 164 Street, where owners will want to follow SkyTrain station construction closely.
- White Rock Business Improvement Association — Serves Uptown, Five Corners, East Beach and West Beach, and runs events such as Concerts at the Pier that bring people to the waterfront.
- City of Surrey Economic Investment Services (Invest Surrey) — The City's economic development office, with neighbourhood profiles and market data worth reading before you lease space or expand.
- City of White Rock Economic Development — The City of White Rock's economic development page, with an economic profile and business resources.
- Province of BC small business resources — The Province's small-business hub for registration, permits and support programs. The old Small Business BC website now points here.
What business owners say about us
got good advice!!
Thank you Jani for taking the time with me today to help me wrap my head around some of the issues I am having within my small business. Your guidance and advice is greatly appreciated.
Very professional. I had a conversation with Jani and he provided tips that I could implement and measure. He had ideas that I can't wait to test and see the results. He was not pushy and he provided me with a lot of value. I've worked with marketing managers, salesmen and other consultants in the past; Jani is truly different. Please give him a call so he can help your business like he did mine.
One call with Jani gave me a clear path forward. He quickly zeroed in on what was holding my business back and gave me practical steps I could act on right away. Very knowledgeable, honest, and professional. Highly recommend Modern Marks business consultants!
Andi's Spa North Vancouver
I had the pleasure of meeting Jani last night when he made a presentation at Langley Elks.
Very knowledgeable and lots of information ...
I had a consultation session with Jani, and it was a great experience. He provided clear, practical strategies tailored to my business and shared valuable markting insignts. I appreciated his professionalism, knowledge, and honest advice.
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