Building Your First 100 Contacts
Master the core concepts of building your first 100 contacts tailored specifically for the Coworking Space Shared Office industry.
💡 Core Concepts & Executive Briefing
Introduction
In the coworking space world, “marketing” is often treated like posting online and hoping the right people show up. In reality, when your building (or new location) is still unknown, passive efforts stall fast—search ads get pricey, social posts get ignored, and referrals dry up until someone actually meets you.
The “100-Contact Scramble” is a fast, founder-led approach to create early member demand. It’s built for shared offices: you directly reach the people who hire space users—founders, consultants, remote teams, recruiters, and agencies—and you start conversations that turn into tours, trials, and eventually memberships.
This is not random outreach. It’s deliberate networking done daily until your name becomes familiar in your local business circles.
Concept
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The Importance of Direct Outreach
In early-stage coworking, you don’t have enough brand recognition to rely only on inbound. Direct outreach helps you create it—one real conversation at a time.
Direct outreach means you contact specific people and ask for a next step: a quick chat, an introduction, or permission to invite them to a tour/open desk day. Coworking sales moves through trust, not just features.
Shared Office Example: A new coworking space in Austin reaches out to local marketing consultants and boutique agencies. Instead of waiting for “leads,” the owner sends a short message offering a free desk day for a small team that’s growing. The goal is not a membership on the first message—it’s a conversation and a tour.
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Building a Network
Shared offices win when you’re connected to the ecosystem that already talks about changing work setups. That includes:
- Co-founders and “solopreneur to 5-person team” communities
- Recruiters who place remote workers
- Web designers/dev shops that send clients to new workflows
- Accounting and HR firms that hear “we need a better home base” first
- Local business associations and startup meetups
Where to find them: LinkedIn search filters (industry + location), local Facebook groups, chamber of commerce directories, and alumni pages.
Shared Office Example: Your space offers phone booths and quiet zones, but you aren’t getting tours. The owner searches LinkedIn for “operations manager” and “creative director” in the city, then messages 20 people from brands that fit your vibe (small teams, frequent client calls, growing headcount). Even if they don’t join, they refer friends who are actively looking.
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Resilience in the Face of Rejection
Rejection is part of coworking outreach because many people are “not looking right now.” That’s still useful.
Track every “no” as a data point:
- Were they never hiring or just not moving?
- Did they not match your pricing or lease terms?
- Was your ask unclear (tour vs. brochure vs. “just following up”)?
When you keep going, you’ll start seeing patterns—and your messages and offers improve.
Shared Office Example: The owner reaches out to 100 startup founders with a message like: “Are you open to trying coworking for 1 day? We’ll host you and show you private offices, our phone booths, and the team space.” Most don’t reply. But the ones who do are specific: “Yes, we’re hiring and need a place for client meetings.” Two tours later, one team signs a trial membership.
Conclusion
The “100-Contact Scramble” is how you take control of your shared office growth before your brand is widely known. It creates early conversations, generates tours, and builds a local network that keeps feeding opportunities.
Do it daily, keep your ask simple, and learn from each interaction. Over time, your space stops feeling invisible—and starts becoming an obvious option.
⚠️ The Industry Trap
Then one day a well-matched founder tours a different building and says, “We saw you online but we didn’t realize you were offering short trials. The other place asked if we wanted to visit.” You weren’t invisible—your invitation just never landed in their inbox. The real risk isn’t rejection. It’s staying in “posting mode” while membership decisions are happening elsewhere.
📊 The Core KPI
🛑 The Bottleneck
In coworking, tours don’t happen because you had a good post. They happen because someone asked for a next step at the right time. If you only wait for people to discover you, you’re relying on luck: search timing, algorithm spikes, and referrals that may take months.
The real fix is to trade “being seen” for “being asked.” If your team never sends outreach that includes a clear tour invitation, you’ll keep meeting people who admire you online—but don’t convert because they don’t know your availability, trial options, or pricing clearly enough to act.
✅ Action Items
2. Write one tour-asking message you can personalize in 20 seconds: include (a) who you are, (b) why you’re reaching out to them specifically (client meetings, team growth, need for quiet calls), and (c) the direct ask: “Want to tour and do a free desk day this week?”
3. Set a daily pace: outreach to 20 new contacts per day for 5 days. Track outcomes in one place (replies, “not now,” and tour requests) so you can see what’s working.
4. Follow up like a tour scheduler, not a spammer: send a short follow-up 3 days later to non-repliers with a different hook (“We have 2 quiet desk spots open for trials” or “Private offices starting next month”). Stop after 2 follow-ups unless they engage.
5. Create an easy booking handoff: include a single link to your tour calendar and one sentence on what they’ll see (phone booths, common areas, private offices, and day-pass options).
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